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ABOUT THE ROLE This is a rare opportunity to join our Senior Management team at Ohh Deer and you will lead our Operations department which consists of Purchasing, Planning, Warehousing and Fulfilment as well as health and safety and building management. You will be responsible for the operations of the company and the role is responsible for making sure that our orders seamlessly flow through the company on time, within budget while meeting our customer expectations. You must be motivated to find efficiencies and save the company money. The role is varied and will be involved in several areas of the company and requires you to work with different stakeholders across the business and externally. The role sits within our Senior Management team (currently made up of our two company directors, Commercial Manager, Product and Design Manager and Business Analyst) where we work closely as a team on future company strategy and processes. |
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ABOUT YOU You must have experience of working within an operational based role and must be able to deliver an operations strategy that meets the needs of the business now and within the future. You need to be passionate about improvement, including processes and performance. Your Communication skills must be second to none as you will need to make sure that everything works perfectly across the business. You must be motivated and dedicated to help drive the business into the future. |
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ADDITIONAL INFORMATION We offer…
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ABOUT US Founded by Jamie Mitchell and Mark Callaby in 2011, Ohh Deer is an independent, fast-growing start-up company selling greeting cards, stationery and gifts. Greeting Cards remain our main product but over the years we have diversified our offering and now make and sell other stationery and gift items. We have become firmly established within our industry selling to retailers across the world (including Sainsbury’s, Tesco, Barnes and Noble and Waterstones), direct to customers online and via our subscription boxes including Papergang, Artful and Barry’s Cactus Club. We’re passionate about what we do and aim to be the leaders in our craft. We source the best artists, suppliers and staff to help us meet these expectations. We continue to be ambitious and want to grow the business further which this role will play an important part in supporting. Our offices are based on the top two floors of The Old Art College in Loughborough Town Centre, the office has some of the best views of the local area! |
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EQUALITY, DIVERSITY & INCLUSIVITY At Ohh Deer, we are deeply committed to embedding good equality and diversity practice into all of our activities to ensure an inclusive, welcoming and inspiring place to work, regardless of age, disability, gender reassignment, marital status, pregnancy and maternity, race, religion, sex or sexual orientation. Our core values reflect a strong commitment to equality, diversity and inclusion. We strive to represent, celebrate and embrace diversity. All staff and partners, including suppliers and artists, have a responsibility to enact Ohh Deer’s values and priorities, eliminating disparities and ensuring equal opportunities regardless of race, ethnicity, sexual orientation, gender identity, age, language, abilities/disabilities, socioeconomic status, geographic region, or other defining characteristics so that everyone feels welcome and valued. We encourage and welcome applications from all. We are unbiased when offering interviews, appointments and promotions and look at merit and skill. We recognise that experience can be used in place of formal education. All hiring managers are provided with learning resources to help them avoid unconscious bias and decisions are never made by one individual. We use structured interviews (where each candidate is asked the same question or set the same task) which allow us to make informed decisions, avoiding unfair bias. |
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OUR VALUES & ENVIRONMENTAL PLEDGE Ohh Deer and all of our projects uphold the same values. We believe in inclusivity, acceptance, tolorances, equality and equity. We actively advocate the importance of nurturing positive mental health and have zero-tolerance on any form of discrimination. We love to celebrate art and believe that we have an opportunity to showcase work on our products and platforms. We believe that we are all responsible for our planet and we actively put the environment first. You can read more about our practises here: ohhdeer.com/pages/our-environmental-pledge We also collaborate with many charity partners including an on-going partnership with Tree Aid. We have also worked with The Butterfly Conservation, Switchboard LGBTQ+, M.E. Association, Blurt Foundation and Arthouse to name a few. |
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Job Title: |
Operations Manager |
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Department: |
Operations |
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Reporting to: |
Company Directors |
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Responsible for (subordinates): |
Operations team (includes Purchasing & Planning and Warehouse & Fulfilment teams with three direct reports currently:
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Job Purpose: Lead and strategise the operations of the company, ensuring they run efficiently, smoothly and within budget. Strategically analyse, manage and review company operations in order to identify and implement efficiencies and cost-saving benefits. |
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Duties and Responsibilities:
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Qualifications, Knowledge and Experience: Essential
Desirable
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Skills, Abilities and Competencies: Essential
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